Table of Contents
Manage your sales, marketing, and customer support better with SugarCRM's online CRM software.
API Overview
SugarCRM is a customer relationship management (CRM) application designed to help businesses manage their sales, marketing, and customer service operations. It offers a comprehensive suite of features, including lead management, opportunity tracking, customer support, and marketing automation. SugarCRM is highly customizable and can be tailored to meet the specific needs of individual businesses. It is available as both a cloud-based and on-premises solution, making it suitable for businesses of all sizes. With its user-friendly interface and powerful functionality, SugarCRM helps businesses improve their customer relationships, increase sales, and streamline their operations.
SugarCRM's API provides developers with a comprehensive set of tools and resources to integrate with the SugarCRM application. The API documentation provides detailed information on all available endpoints, request and response formats, and error handling. SugarCRM offers REST APIs for accessing and manipulating data, as well as webhooks for receiving real-time notifications of changes. The API supports a wide range of operations, including CRUD (create, read, update, delete) operations, search, and filtering. To ensure reliable and efficient API usage, SugarCRM implements rate limits to prevent excessive API calls and protect the system from overload. By leveraging the SugarCRM API, developers can extend the functionality of SugarCRM, integrate with other applications, and build custom solutions tailored to their specific business requirements.
API Request Limits
Enterprise Edition
10,000 requests/day
Professional Edition
5,000 requests/day
Team Edition
2,500 requests/day
SDKs
APIs
Method: get
Description: Retrieve a collection of leads..
Endpoint: leads
Parameters: filter
Method: post
Description: Create a new lead..
Endpoint: leads
Parameters:
Method: get
Description: Retrieve a lead by its ID..
Endpoint: leads/{lead_id}
Parameters:
Method: put
Description: Update a lead by its ID..
Endpoint: leads/{lead_id}
Parameters:
Method: delete
Description: Delete a lead by its ID..
Endpoint: leads/{lead_id}
Parameters:
Method: get
Description: Retrieve a collection of accounts..
Endpoint: accounts
Parameters: filter
Method: post
Description: Create a new account..
Endpoint: accounts
Parameters:
Method: get
Description: Retrieve an account by its ID..
Endpoint: accounts/{account_id}
Parameters:
Method: put
Description: Update an account by its ID..
Endpoint: accounts/{account_id}
Parameters:
Method: delete
Description: Delete an account by its ID..
Endpoint: accounts/{account_id}
Parameters:
Method: get
Description: Retrieve a collection of contacts..
Endpoint: contacts
Parameters: filter
Method: post
Description: Create a new contact..
Endpoint: contacts
Parameters:
Method: get
Description: Retrieve a contact by its ID..
Endpoint: contacts/{contact_id}
Parameters:
Method: put
Description: Update a contact by its ID..
Endpoint: contacts/{contact_id}
Parameters:
Method: delete
Description: Delete a contact by its ID..
Endpoint: contacts/{contact_id}
Parameters:
Method: get
Description: Retrieve a collection of opportunities..
Endpoint: opportunities
Parameters: filter
Method: post
Description: Create a new opportunity..
Endpoint: opportunities
Parameters:
Method: get
Description: Retrieve an opportunity by its ID..
Endpoint: opportunities/{opportunity_id}
Parameters:
Method: put
Description: Update an opportunity by its ID..
Endpoint: opportunities/{opportunity_id}
Parameters:
Method: delete
Description: Delete an opportunity by its ID..
Endpoint: opportunities/{opportunity_id}
Parameters:
FAQ
How to authenticate with SugarCRM APIs?
SugarCRM uses OAuth2 for API authentication. Obtain an access token using the Authorization Code Grant flow and include it in the Authorization header of API requests.
What are the rate limits for SugarCRM APIs?
SugarCRM APIs have rate limits to prevent abuse. The default rate limit is 200 requests per hour per user. If you need a higher rate limit, contact SugarCRM support.
How to obtain a sandbox account for SugarCRM API testing?
You can request a sandbox account from the SugarCRM website. Sandbox accounts provide a testing environment where you can experiment with SugarCRM APIs without affecting your production data.
What resources are available for SugarCRM API development?
SugarCRM provides comprehensive documentation, tutorials, and a developer forum to help you with API development. You can also access the SugarCRM community for support and best practices.
How to troubleshoot common errors in SugarCRM API responses?
SugarCRM API responses include error codes and messages to indicate any issues. Check the documentation for the specific error codes and implement appropriate error handling mechanisms.